The doors, windows and other building products manufactured by REDWOOD INDUSTRIES,
INC are designed to give years of satisfaction. When received, they should be immediately
inspected to determine if they were damaged during shipment before signing for delivery.
REDWOOD INDUSTRIES, INC will not be responsible for damaged merchandise that was
accepted in good condition at the time of delivery.
Authorization for the return of merchandise must be secured before returning any
items. NO credit will be issued for unauthorized returns. Please keep in mind:
- Custom orders cannot be returned for credit
- Only standard stock items in resalable condition may be returned
- Returns are subject to 20% restocking fee
- No credit will be allowed for labor or installation costs
- Credit must be requested within 30 days
- Products that have been modified by sawing, drilling, painted,etc. or will not
be accepted for credit
PRAIRIE LEISURE DESIGN warrants its products against defects in material and workmanship
for one year following the date of purchase. The paint used has been tested by an
independent domestic laboratory in the USA and complies with the provisions of section
102 of the Consumer Product Safety Improvement Act of 2008. All of our products
are made in the USA. Finished furniture is easily maintained. It can be washed
with a mild soap and water. We recommend storing it indoors during the winter months
for longer enjoyment.